Most STSE2 orders should have arrived by now. But for those few people who have not received their free copy of Stomping The Search Engines 2 (STSE2) and The Net Effect, I’m making an FAQ so you know what to do if you have order or shipping problems.

If you want to get Your free copy, just go to http://www.StomperNetDVD.com/launch

What is the shipping time for STSE2 ?

• The shipping time for my StomperNet DVD’s was around 1 week: the average time it takes for shipping from the USA to Europe.
• If you live in the USA, your order should arrive within 2-5 days at MOST.
• Update (Sept 29, 2008): All orders through 9/16 (the day we closed the Shock and Awe
  bonuses) have been shipped.

When will I get my order?

Because of the HUGE volume of sales (we’ve sold over 17,000 copies in just a few days!), the shipping department has had a bit of a delay. Rest asure that everyone will get their order. This is NOT a scam! Our whole reputation stands on the line and we’re NOT going to disappoint you!

We’re happy to announce that as of September 26th 2008, ALL orders made on or before September 16th (the day we closed the Shock and Awe bonuses), have been shipped have been shipped. We’re working around the clock to get the rest of the orders to you as well.

Thank you for being patient. What you are getting is well worth the wait!

Will I have time to review the product before the refund time is over, even if it’s shipped late?

Fortunately, yes. The 30 day refund period is from the date the order is SHIPPED, not the date that the order was made. We are sending an email to every customer whose order had been shipped telling them the date their order was shipped, and when to expect to be billed.

How can I cancel my StomperNet subscription?

The LAST thing we want is for people to think this is a scam because we’ve made it too hard to cancel. If, despite all the easy-to-use tips within your The Net Effect journal, you really think this product is not for you, then you can cancel StomperNet’s The Net Effect subscription at: www.CancelNetEffect.com

Here you can see all your orders and cancel the subscriptions. Other orders like the Home Study Course, or the Mini-courses and the Mini-course Mega-Pack can also be cancelled, but you will need an RMA from the site above and return these products. Once your order is returned, the credit will be issued.

Can I contact StomperNet by phone?

Yes! StomperNet’s phone number for issues concerning Stomping The Search Engines 2 and The Net Effect is: (404) 348-4401. However, the best way to reach StomperNet about your order is by e-mail: stse2support-AT-stompernet.com. We have a big Customer Advocacy staff – they’re working round the clock to resolve everone’s issues, and they will ALL be taken care of.

Update 9 October 2008: Is StomperNet a scam?!?!